1. Introduction
Cash4HomeNow.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform to connect homeowners with verified cash buyers.
By using Cash4HomeNow.com, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our platform.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, phone number, and authentication credentials
- Property Information: Property address, type, condition, photos, estimated value, and situation details
- Buyer Information: Business details, proof of funds, investment criteria, and verification documents
- Communication Data: Messages, inquiries, and correspondence through our platform
- Financial Information: Payment details, transaction history, and referral fee information
- Documentation: Contracts, disclosures, property documents, and identification documents
2.2 Automatically Collected Information
- Usage Data: Pages visited, time spent, clicks, and navigation patterns
- Device Information: IP address, browser type, device type, operating system
- Location Data: Geographic location based on IP address or property address
- Cookies and Tracking: Cookies, web beacons, and similar tracking technologies
2.3 Information from Third Parties
- Authentication Providers: Information from Clerk authentication services
- Property Data Services: Property valuations and market data from Zillow, Redfin, and similar services
- Verification Services: Background checks, business verification, and identity verification
- Payment Processors: Transaction information from Stripe and other payment processors
3. How We Use Your Information
- Facilitate Transactions: Connect homeowners with verified cash buyers and manage transactions
- Property Evaluation: Assess property values, generate offers, and provide market analysis
- Buyer Verification: Verify buyer credentials, proof of funds, and business licenses
- Communication: Send notifications, updates, and facilitate communication between parties
- Platform Improvement: Analyze usage patterns, improve features, and optimize user experience
- Security & Fraud Prevention: Detect and prevent fraud, scams, and suspicious activity
- Legal Compliance: Comply with legal obligations, regulations, and court orders
- Marketing: Send promotional communications (with your consent) and measure campaign effectiveness
- Support: Provide customer support and respond to inquiries
4. Information Sharing and Disclosure
4.1 With Verified Buyers
When you submit a property, we share property information with verified buyers who match your property criteria. This includes property address, condition, photos, and situation details necessary for buyers to make informed offers.
4.2 With Homeowners
When buyers submit offers, we share buyer verification status, business information, and offer details with homeowners to help them make informed decisions.
4.3 Service Providers
We share information with trusted service providers who assist in platform operations:
- Cloud hosting and database services (Vercel, Neon)
- Authentication services (Clerk)
- Email and communication services (Postmark)
- Payment processors (Stripe)
- Property data providers (Zillow, Redfin, Attom Data)
- Verification services (background checks, business verification)
- Document management services
4.4 Legal Requirements
We may disclose information when required by law, court order, or government request, or to protect our rights, property, or safety, or that of our users or others.
4.5 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security audits and vulnerability assessments
- Limited access to personal information on a need-to-know basis
- Secure document storage and handling
- Fraud monitoring and detection systems
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights and Choices
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your information (subject to legal retention requirements)
- Portability: Request transfer of your data to another service
- Opt-Out: Unsubscribe from marketing communications
- Account Deletion: Delete your account and associated data
- Cookie Preferences: Manage cookie settings through your browser
To exercise these rights, please contact us at Joe@DerivativeGenius.com
7. Data Retention
We retain your information for as long as necessary to:
- Provide our services and facilitate transactions
- Comply with legal obligations and regulatory requirements
- Resolve disputes and enforce agreements
- Maintain security and prevent fraud
Transaction records and legal documents may be retained for extended periods as required by law or for business purposes.
8. Children's Privacy
Cash4HomeNow.com is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected, used, and disclosed
- Right to delete personal information
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising privacy rights
10. International Users
Cash4HomeNow.com is operated from the United States. If you access our platform from outside the U.S., your information may be transferred to, stored, and processed in the United States. By using our platform, you consent to this transfer.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the platform after changes become effective constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
